Chirag Shah, Vice President-Technology
As global interconnectivity and ubiquitous access to financial markets increase, it is imperative that asset managers articulate their investment approach—and strengthen differentiation. “Large clients are challenged with the increasing competition for assets and mounting cost pressures; and demand for open-source architecture to support product innovation,” begins Chirag Shah, Vice President-Technology, Sapient Global Markets. Investment Management firms expect a trusted partner in their transformation journey and also seek a customized, transparent digital experience to efficiently automate their investment processes and as well as respond to regulatory and compliance needs. For decades, Sapient Global Markets—a business consulting, technology, and service provider has advised asset managers—on how to transform their businesses to an open-architecture and service oriented applications to be future-ready, reduce Total Cost of Ownership (TCO) and foster innovation throughout their organizations.
Sapient’s Client Connect is a digital marketing distribution and service platform that helps financial organizations take the first step toward digital transformation. “With Sapient Client Connect, asset managers utilize the powerful combination of data consolidation and automation strategy; a digital marketing and reporting platform to drive a true transformation,” states Shah. The firm’s cloud-based data and automation service provides content that is richer, more tailored and timely for enhancing the productivity of marketing and client services team with a variety of client portals, reporting and presentation capabilities. “Client Connect is our proposition to help asset managers integrate the latest digital capabilities and transform their marketing, sales and service organizations; to differentiate and win in an increasingly competitive marketplace,” asserts Shah. It also helps the Chief Marketing Officers to transform organizations that were once focused on production of obligatory collateral to one focused on differentiating in the marketplace, distributing insights, identifying and attracting prospects.
With Sapient Client Connect, asset managers get the powerful combination of a data consolidation and automation strategy; a digital marketing and reporting platform
In an instance, Sapient assisted a large US-based global firm to actively manage Exchange-Traded Fund (ETF) website and simultaneously support applications and processes. “We created a centralized data repository to publish data in multi-channels (website, documents, and third parties) and also implemented a new CMS that allows users to seamlessly make updates to the website,” states Shah. In addition, Sapient also implemented its Client Connect portal to effectively automate the generation of all ETF factsheets and online fund information; to pitch books and presentations; streamlining redundant production activities and focusing more on client interactions.
Alongside, Sapient Global Markets’ Compliance Management and Reporting System (CMRS) provides firms a flexible solution for effectively meeting regulatory requirements and reporting commitments. CMRS establishes a common enterprise platform to manage and publish reporting requirements to various regulatory agencies. While asset managers tend to delegate reporting to their broker dealers or custodians, the firm remains legally responsible and liable for the accuracy of those reports. “However, many firms are reviewing this approach with a view to bringing reporting, either in part by running reconciliations on the reports, or fully in house, enabling them to gain greater transparency and control, and be more proactive in the identification and correction of any errors,” adds Shah.
Operating in key financial and commodity centers worldwide, Sapient brings a strong advisory business, best in class user experience, and tremendous technology depth. With best-in-class solutions, Sapient has expanded its operations in Newport Beach to support a growing client base in California and assist more firms in their transformation initiatives by offering a wide range of innovative and powerful solutions.